The Look at Home
Customer service e: info@thelookathome.com.au
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Privacy Policy

Your privacy is very important to us and we will always act to protect your information.  We take this responsibility seriously and we are very careful about how and when your personal information is collected and used.  We would like to outline in this statement what our commitment is, why we need to collect personal information, who we may share that information with why.


Our Commitment to Privacy

We will always handle your personal information securely and with the utmost care.
We will only use your personal information when it is necessary for us to deliver your products or contact you regarding your purchases.  We will not use your personal information for purposes unrelated to the service we provide.  All personal information will be collected directly from you, the customer, to provide us when you place an order, open an account to purchase, subscribe to our newsletter, join our mailing list, submit an enquiry or provide feedback to us for the testimonial page.


The type of information we collect can include: your name, address,  phone, and other contact details such as email, gender, method of payment and perhaps your business website if you desire.
We do not store your credit card details in any way; they are secured by 128-bit SSl encryption and transmitted to our payment processing provider.


There is no intention on our part to sell your personal information to other parties.  However, we will be required to pass your personal details, such as your name and address to companies that perform part of our delivery eg. Australia Post and our chosen carrier to assist us with delivery of your purchase.